at the bottom of page


CONTACT US! shelley@buddybike.com
786.489.BIKE (2453)
Business Hours Mon-Fri 10am-6pm EST

Buddy Bike, LLC manufactures and distributes The Buddy BikeŽ an alternative tandem bicycle that provides safe family fun and therapeutic activity for cyclists with special needs. Bike for autism, down syndrome, sight impairment and other disabilities.

Follow us on Facebook! Follow our Tweets! Check out our YouTube Channel! Send us an e-mail!

Shipping Information

Go Back. GO BACK | NEXT PAGE Read on! Next page.


Shipping and handling, sales tax or import duty taxes
and bike assembly are additional.

It is our policy to ship our bikes to bike shops so a professional can complete the assembly of your Buddy Bike. Buddy Bikes that are not assembled by a professional at a bike shop will not be covered by the one-year limited warranty. Please provide the name, address and phone number of your local bike shop when placing your order. Please allow up to 10 days for delivery of US orders and 4-6 weeks for international orders. Bikes ship from Chino, CA by freight/truck.

Refunds & Returns Policy: Full refunds are provided if orders are cancelled prior to shipping. Once a Buddy Bike has shipped, all sales are final. No refunds. No returns. Accessories can be returned or replaced within 30 days for a 100% refund on product cost, no refund of shipping cost. Buddy Bike has a one-year limited warranty on parts and will repair or replace parts damaged in shipping. See Buddy Bike Limited Warranty. Please note that our dealers may offer their own return policy and any sales through the dealers may be subject to those policies.

Tracking Your Order: Tracking information will be provided with your payment receipt.

The information on this page has been collected through past orders and our customers. For details specific to your order, please contact shelley@buddybike.com. The information on this page is subject to change.

Shipping Estimates $220 Continental US
  $350 Canada (most areas)
Duty and import fees are additional. See notes below under "International Orders/Canada" and check with your local customs office for current fees.
  $360+ UK
UK customers should check with their customs office. You may be eligible to import the Buddy Bike duty free if receiving for a "disabled child".
CLICK HERE for a step-by-step guide.
  US Military, APO/FPO
The Buddy Bike is too large to ship to APO/FPO addresses.
Bike Assembly Estimate $80-$125 (payable to your bike shop)
Sales Tax (FL) Approx. 6-10%
Bike packaged dimensions: 70L x 9W x 30H
Bike packaged shipping weight: 53 lbs. (56 lbs. for Sport Deluxe)
Volume weight: 110.06 lbs.
Natl Motor Freight Classification: NMFC 189800-04
Domestic shipping class: 150, 0.3 cbm or 10.6 cubic ft.
Packaging: 5-ply carton w/one bigger box enclosing original box
Assembly required: 85-90% assembled, additional tuning required

International Orders

Shipping: It is the policy of Buddy Bike, LLC to ship Buddy Bikes directly to a bike shop. When shipping internationally we may make an exception and will ship to a local airport. The customer will need to claim the Buddy Bike at customs and SELF CLEAR. This may provide a savings in brokerage and duty tax fees. We require that customers take their Buddy Bikes to a professional bike shop for assembly and request that they keep their assembly receipt as proof. Buddy Bikes that are not assembled by a professional at a bike shop will not be covered by the limited warranty. All funds are in USD. These prices are subject to change.

Customs and Duty Taxes: Check with your customs office to verify your duty tax rate. Buddy Bikes are manufactured and partially assembled in China. Some countries have very high import tax rates if the point of origin is China.

Tax Exemptions: Check with your customs office to verify if there are tax exemptions or reductions when importing products for a child with a disability.

US Military Overseas: The Buddy Bike is an oversize item and can't be shipped to most APO/FPO addresses. We have shipped a Buddy Bike to US Air Force base in Germany and using AE Form 550-175A the family received the Buddy Bike duty tax free. (Per http://www.hqusareur.army.mil/opm/custom1.htm.) Check with your military customs office to see if there are duty free programs and forms for your base. Please share any information with me at shelley@buddybike.com.

Canada: In Canada, bicycles are normally subject to a 13% duty tax, however, under Tariff Code 9979, goods designed spcifically for use with the disabled are duty free. It may also apply to the GST fee. Check with your local customs office to see if the Buddy Bike qualifies for this exemption.

Ireland: Per the Irish Tax & Customs web site, "articles for people with disabilities may be imported from non-European Union (EU) countries free from payment of Customs Duty and VAT." Visit the link below for more information about the goods involved, the relief available and the procedures involved at importation. Relief from Customs Duty and VAT on the importation of articles for People with Disabilities - CDPN4

United Kingdom Customers:  You may be able to receive your Buddy Bike duty and VAT tax free! CLICK HERE for a step-by-step guide. This information is provided by a customer. The customer nor Buddy Bike can guarantee that you will qualify for receiving the tax exemption. This information is provided for reference only.  STEP-BY-STEP GUIDE

UK TAXES & BREXIT UPDATE: Buddy Bike does not charge VAT and duties during the checkout process. VAT duty tax and import fees are payable by the customer to the shipping carrier upon delivery.

Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. This option may create unexpected costs for customers and can result in delayed or returned shipments.

Wheels for Wellbeing has published a guide for funding a bicycle for people with disabilities. FUNDING YOUR CYCLE GUIDE UK

Currency Converter: Use this currency converter to calculate bike costs in your currency.


Go Back. GO BACK | TOP OF PAGE | NEXT PAGE Read on! Next page.


Return Policy: All bike sales are final. Accessories can be returned within 30 days for a 100% refund on product cost,
no refund of shipping cost. All amounts are in USD. Prices and specifications are subject to change without notice.

Buddy Bike, LLC
Office - North Miami Beach, FL
Warehouse in Chino, CA
786.489.BIKE (2453)

Patent Number 5,503,419

Sign up for Buddy Bike news!

Shelley L. Patterson, Owner
Robert Gardner, Inventor
Barry A. Nelson, Founder

Jesse Nelson, Inspiration

Copyright © 2021 Buddy Bike, LLC
Web Site Agreement

The Buddy Bike


The Buddy Bike Story

What is the Buddy Bike?

Features & Specs


Buddy Bike Stories

Customer Comments



Special Needs & Funding

Special Needs

Therapeutic Benefits

Schools & Organizations

Funding Options


Other Languages

Buddy Bike Intro Spanish

Product Information


Find a Dealer & Bike Rentals

Model Comparison

Shipping Information


Bike Rack Information


News, Events, Resources



Family Rides

Bike Safety

Links & Resources

Press Room

Site Agreement

Buddy Bike previously known as the Love Bike

Buddy Bike was previously
known as the Love Bike.